DHL Business
Worry-free commercial shipping
Thanks to our many years of experience and thorough expertise in the logistics industry, we offer convenient shipping solutions designed to support and grow your business. Apart from fast and reliable, our services are also cost-effective, so that you can focus on what matters most: running your business.
Request a quote at no obligation
Tailored rates
We will propose a rate tailored to your shipping profile, with convenient parcel rates for shipments to consumers or rates per kg for your multi-parcel shipments to business recipients.
A solid grip on your shipments
Thanks to our all-in-one shipping tool, everything can be arranged in just a few clicks: printing labels, booking a collection, organising returns, etc. On top of that, our real-time track and trace module allows you to keep a close eye on the whereabouts of all your shipments.
Reliable European network
Not only does DHL eCommerce have a rock-solid network in the Benelux; it also benefits from a reliable international network with 100,000 ServicePoints and local expertise in 24 countries. This means you can always be assured of streamlined delivery all across Europe.
Personal contact
We value a personal approach. That’s why DHL eCommerce assigns each customer a permanent contact person, and often a regular driver as well. This means you will always know whom to approach.
Ready to ship your parcels? This is how it works:
- Register your shipments in a few easy steps via our online shipping tool, My DHL Portal, our API, or a customised solution.
- We will then collect your parcels at your premises and deliver them to your customers in the Benelux Area and the rest of Europe.
- Orders shipped within the Benelux are delivered on the next working day.
- A parcel should weigh from 500 g to 31.5 kg at maximum.
- The maximum dimensions are 120 x 60 x 50 cm.
- Do you ship pallets as well? No problem! We’ll take those at the same time!
My DHL Portal
Everything arranged in a few easy clicks
We like to make shipping as easy as possible for you. That’s why we relieve you of all your worries from A to Z, so that you can focus fully on your business. You can make all the necessary arrangements in no time via our all-in-one shipping tool, My DHL Portal, and keep a solid grip on all your shipments. Discover the main features and benefits of My DHL Portal straight away. Watch the video!
One partner for all your shipments
Do you ship pallets as well?
No problem! Pallets can also be easily shipped with DHL eCommerce. And to make it even easier for you, we can collect your parcels and pallets in one go.
Why businesses choose DHL eCommerce
Wide Awake Coffee "Premium coffee deserves a premium delivery"
General Manager
Rutger Callewier
Wide Awake Coffee deliberately chose DHL eCommerce because a high‑end product also deserves a premium delivery experience. Thanks to punctual daily pickups, neat delivery, and clear communication, customers know exactly when their coffee will arrive. In addition, the Shopify integration automates the shipping process, with shipping labels created automatically, allowing the team to work far more efficiently. On top of that, the dedicated point of contact, the trusted driver, and the genuinely human customer service create a partnership built on trust and proactive thinking.
Just Russel "Flexibility and responsiveness play a key role for Just Russel"
Operations Manager
Mattias Decuypere
DHL eCommerce is the reliable delivery partner we were looking for, offering the flexibility we need to safeguard our SLAs. Thanks to their support, we are truly able to keep our promise of next‑day delivery to our customers. I also greatly appreciate the responsiveness of our account manager, which enables us to anticipate and address potential issues quickly.
Hermie Our growth made logistics more complex, but with DHL eCommerce, everything is under control.
Managing Director
Steven Van Den Bossche
As a fast-growing webshop, we rely on DHL eCommerce for shipments that require extra flexibility: large volumes, pallet shipments, and international deliveries. Thanks to generous limits, rapid scaling during peak periods, and reliable next-day delivery, we can deliver on the promises our customers expect. Fewer complaints, on-time deliveries, and a partner that takes ownership, that’s how DHL eCommerce supports our growth today and tomorrow.
Carbon reduction initiatives
We have implemented several measures to reduce CO2 emissions with a view to lessening our impact on the environment. Our newest buildings in the Benelux are all BREEAM-certified, for example, and we developed an efficient delivery network that reduces emissions as well as shipping distances to the greatest extent possible. Additionally, our vehicle fleet features electric cars, electric trucks and vehicles running on HVO100 (a renewable fuel derived from waste and residual oils).