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DHL account manager talking to customer

Your business parcels and pallets in good hands

Your business success, supported by our people

As an entrepreneur, you want to focus on the success and growth of your business. That’s why it’s important to rely on a logistics partner who thinks along with you and supports your entire shipping process from A to Z. At DHL eCommerce, we combine smart technology with dedicated people who help move your business forward.

Discover how our people can support your business. Fill out the form on the right and we will get back to you shortly with a non-binding offer.

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Why DHL eCommerce?

Parcels or pallets? Domestic or international? DHL eCommerce picks up all your shipments in one go and delivers them quickly and safely to your business or private customer across Europe.

volumekorting

Volume discounts

  • You will always get a rate tailored to your shipping profile.
  • The more you send, the more advantageous the rate.
  • You can view your rates at any time via My DHL Portal.
persoonlijke support

Personal support

  • Our account manager works with you to find the best solution.
  • You will get a dedicated contact person for all your questions.
  • Our driver will become a familiar face within your company.
flexibiliteit

Flexible and reliable

  • We collect your parcels and pallets in one single pick-up.
  • For both business shipments and consumer deliveries
  • Next-business-day delivery in the Benelux and day-definite transit times across the rest of Europe.
     
slimme technologie

Smart technology

  • With our all-in-one tool My DHL Portal, your shipment is ready in a few clicks.
  • full control over your shipments through track & trace and detailed reporting
  • fast contact with our customer service
  • free plug-ins and APIs for easy integration into your own platform

At home in the Benelux and Europe
Experienced and reliable shipping partner

With more than 200 years of experience delivering parcels and pallets, DHL eCommerce has built extensive expertise in shipping processes for all types of businesses, from small webshops and SMEs to multinationals in any industry sector. Our dense Benelux network offers you a flexible service with a high delivery reliability. Additionally, you can rely on our extensive international network with over 150,000 ServicePoints and local expertise in 24 countries, ensuring smooth delivery across Europe.

DHL driver in his truck

Manage everything through one tool
My DHL Portal

Meet My DHL Portal, our all-in-one online shipping tool. With My DHL Portal, you can manage everything in no time: create shipments, print labels, book a pickup, set up your own returns portal, and more. And thanks to convenient dashboards and detailed reporting, you stay in full control of your shipments. Something wrong? Create a CS ticket quickly and easily. Your question and all relevant details are instantly shared with our customer service team, so our experts can investigate right away. Watch the video for more information.

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What our shippers say

Wide Awake Coffee "Premium coffee deserves premium delivery"

General Manager

Rutger Callewier

Wide Awake Coffee consciously chooses DHL eCommerce because a luxury product also deserves a premium delivery experience. Thanks to punctual daily pickups, neat handling, and clear communication, customers know exactly when their coffee will arrive. In addition, the seamless integration with Shopify automates the entire shipping process, with labels generated automatically, allowing the team to work much more efficiently. What truly completes the partnership is the dedicated point of contact, the familiar driver, and the genuinely human customer service, creating a collaboration built on trust and real support.

Logo Wide Awake Coffee
General Manager Wide Awake Coffee Rutger Callewier
Coffee beans

Just Russel "Flexibility and responsiveness are key for Just Russel"

Operations Manager

Mattias Decuypere

DHL is the reliable delivery partner we were looking for, offering the flexibility that helps us meet our SLAs. Thanks to their support, we can truly deliver on our promise to customers: next-day delivery. I also greatly appreciate the responsiveness of our account manager, which allows us to quickly address any potential issues.

Logo Just Russel
Mattias Decuypere van Just Russel