Article 1: Generalities
- These conditions apply to the ‘Benefit from a fixed rate until the end of 2025’ campaign (hereinafter referred to as the ‘campaign’) initiated by DHL eCommerce (Belgium) N.V. registered under company number BE 413.850.894 (hereinafter referred to as: ‘DHL’).
- This is a temporary campaign which is held in Belgium and will run from October 21 to November 30, 2024.
- Participants who complete the form on the website automatically declare that they accept the terms and conditions pertaining to the campaign. These terms and conditions can be consulted on the dedicated webpage at all times.
- DHL reserves the right at any time, unilaterally, without prior notice being required, to end, interrupt or modify the campaign and/or amend the applicable terms and conditions if circumstances so require, without being liable for any compensation whatsoever to participants for loss or damage.
- Data obtained by DHL within the context of the campaign will be entered in its database and will be treated confidentially and not shared with third parties. The data will be used for the purpose of communication about this campaign and DHL’s products and services.
Article 2: Rules and conditions
- Completion of the form on the website is non-binding.
- Participants will be called by phone for an exploratory interview. Based on this, they will receive a suitable offer with fixed rates for shipments to business and/or private addresses within Europe, valid until the end of 2025.
- Participants in the campaign will only receive a fixed rate if they are not currently a customer of DHL eCommerce for the shipment of their consignments. Participation is therefore restricted to new customers and excluded for all present customers of DHL eCommerce Belgium.
- To benefit from the fixed rate until the end of 2025, the participant must start shipping with DHL eCommerce Belgium by November 30, 2024. If a participant does not start shipping with DHL by this date, the agreement entitling the participant to flat-rate shipping until the end of 2025 will be terminated on this date.
- DHL may exclude any participant from the campaign if they are in breach of these Terms and Conditions, are suspected of breaching them, have provided incomplete, incorrect, or misleading information, have submitted information in violation of the law, or have otherwise acted unlawfully vis-à-vis DHL or third parties). DHL also reserves the right to exclude participants from participation if performance of the shipment agreement cannot reasonably be required of DHL.
- Participants are responsible for the correct provision of data. DHL is entitled to check data provided by participants for accuracy. The provision of incorrect or incomplete data may lead to exclusion from participation in the campaign.
- If you have any questions and/or comments in relation to this campaign, please send an e-mail to: [email protected].