Products that cannot be shipped with DHL

Frequently asked questions

Certain rules apply to the content of your shipment. For security reasons DHL cannot transport the following items:

  • Products of exceptionally high value such as art, antiques, precious metals and stones
  • Perishable good
  • Food products, unless they have been packed well and can be shipped unconditioned
  • Money, coins, debit cards and credit cards, SIM cards, securities, and valuable documents such as passports
  • Livestock
  • Human organs and human remains, including ashes
  • Animals (including insects), parts of animals (including fur and ivory) and hunting (animal) trophies
  • Plants, except flower bulbs and seeds
  • Christmas trees
  • Fertilizer
  • Illegal goods such as counterfeit products, imitation and pirated products
  • Narcotics/drugs
  • Unaccompanied luggage
  • Dangerous goods (chemicals, paint, fireworks, batteries, perfume etc.). Under certain conditions, some dangerous goods can be shipped in limited quantities. Read the article on shipping dangerous goods or speak to your DHL account manager.
  • Parcels with an inherent defect which, because of their nature, can damage people, merchandise, or equipment.
  • Products whose transport is legally prohibited in the country of origin, transit, or destination
  • Products that require special facilities, safety precautions, or permits
  • Products that can be considered offensive, such as pornography or goods that are politically sensitive. Also the packaging may not be perceived as provocative.
  • Prohibited items such as complete original and imitation firearms and firearm parts, ammunition, explosives/explosive devices, military equipment, etc.
  • Goods, software and technology that may have military applications or contribute to the production or proliferation of weapons of mass destruction (for example, nuclear weapons, chemical warfare gases or biological weapons). These are "dual use" goods as described in EU regulations 428/2009 and 2019/2199.